In this November Quality Magazine cover story, Frank Tappen retells his favorite Data Collection War Stories about the unpredictable human aspects of manufacturing.
Frank Tappen, Vice President of Solution Delivery at DataNet Quality Systems has spent twenty years touring plant floors and guiding customers to discover the true causes of their manufacturing process inconsistency. At least for these eight cases, the unpredictable and surprising source of “special cause variation” turned out to be the human factor.
Read this article and much more in the online copy of Quality Magazine by following this link:
About DataNet Quality Systems
DataNet Quality Systems empowers manufacturers to improve products, processes, and profitability through real-time statistical software solutions. The company’s vision is to deliver trusted and capable technology solutions that allow manufacturers to create the highest quality product for the lowest possible cost. DataNet’s flagship product, WinSPC, provides statistical decision-making at the point of production and delivers real-time, actionable information to where it is needed most. With over 2500 installed facilities worldwide and distributors across the globe, DataNet is dedicated to delivering a high level of customer service and support, shop-floor expertise, and professional Continuous Improvement, Six Sigma, and Lean Manufacturing services.