August 15, 2013
The need for round-the-clock process monitoring has increased as production schedules ramp up to meet global demand. Make sure you’re ready to continually match the competition with 24×7 Service Coverage.
In such demanding manufacturing environments, access to support after normal business hours is vital to guarantee system availability and to maximize production output.
To accommodate manufacturers with multiple shifts or operations spanning multiple time zones, DataNet Quality Systems offers a 24×7 Service Coverage plan that augments Standard Service Coverage. The 24×7 Service Coverage includes:
- 24×7 technical support, including weekends and holidays
- 15-minute response time for reported incidents
Your process data is critical to your decision making. Make sure you have the proper coverage to protect your SPC investment.
About DataNet Quality Systems
DataNet Quality Systems empowers manufacturers to improve products, processes, and profitability through real-time statistical software solutions. The company’s vision is to deliver trusted and capable technology solutions that allow manufacturers to create the highest quality product for the lowest possible cost. DataNet’s flagship product, WinSPC, provides statistical decision-making at the point of production and delivers real-time, actionable information to where it is needed most. With over 2500 customers worldwide and distributors across the globe, DataNet is dedicated to delivering a high level of customer service and support, shop-floor expertise, and training in the areas of Continuous Improvement, Six Sigma, and Lean Manufacturing services.