Problem Solving Methods - Manufacturing Quality Control Software - Because your profit is on the bottom line...

Problem Solving Methods

Course Overview


This course provides an overview of the DMAIC problem solving methodology and some of the basic problem solving methods.

Seminar Content


Six Sigma Overview
  • Six Sigma Philosophy
  • Defining Quality
  • Project Selection
  • DMAIC

Customer Requirements
  • Identifying Customers
  • Critical-to-Quality Characteristics
  • Operational Definitions
  • Prioritization

Quality Function Deployment
  • House of Quality

Cause and Effect
  • Y=f(x)
  • Cause and Effect Diagram
  • Cause and Effect Matrix

Basic Statistics
  • Populations and Samples
  • Notation
  • Measures of Central Tendency
  • Measures of Variation

Process Mapping

Failure Mode and Effects Analysis (FMEA)

Graphical Analysis
  • Pareto Charts
  • Run Charts
  • Boxplots
  • Histograms
  • Scatter Plots

Mistake Proofing


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