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Get technical supportIncident Form: Submit an incident Support Desk: 248.447.0140 Email: This email address is being protected from spam bots, you need Javascript enabled to view it Standard support hours: M-F 9:00 a.m.-6:00 p.m. EST The support desk will be closed on the following days in 2008:
Extended service coverage programsDataNet offers a variety of technical support options. Please check with your WinSPC or QualTrend administrator to determine which option applies to your organization, or contact DataNet’s support desk for more information. StandardService coverage includes:
EnhancedService coverage includes:
*inquire about enhanced service coverage: This email address is being protected from spam bots, you need Javascript enabled to view it Production-DependentThis level of service coverage is designed for those customers whose production is dependent upon WinSPC in a 24X7 or after-hours operation. It includes all services in the Standard and Enhanced packages plus:
*inquire about enhanced service coverage: This email address is being protected from spam bots, you need Javascript enabled to view it >> Next: Request technical support |