FAQs

How can I customize a trigger's e-mail notification?

1. In the Administrator window of WinSPC, double-click the collection plan containing the collection plan step for which you'd like to set up an e-mail trigger.



2. In the Collection Plan setup dialog box that is displayed, single-click the collection plan step.



3. Click the Characteristic Tests button.





4. In the Test Selection dialog box that appears, single-click the test to which you'd like to assign an e-mail trigger.
   
   
   
   
5. Click the Add Trigger button.
   
   
   
   This causes the Trigger Setup dialog box to appear.
   
   



6. In the Trigger Setup dialog box:
   
   a. At Trigger Type, select E-mail. This causes the dialog box to change to content appropriate to e-mail triggers.
   
   
   
   b. At Trigger On, by selecting the appropriate list option, specify whether the trigger is to fire on all the subgroups in violation, all the subgroups not in violation, the first subgroup in violation or the first subgroup not in violation.
   
   
c. Under Message Setup, at Destination, enter the e-mail addresses of the recipients you want to receive the e-mail notification, separating each with a comma.

d. Still under Message Setup, click in the Message text area and enter the message text you want included in the email.

e. If you want to include, in the e-mail message, contextual information for the violation that caused the trigger to fire, click the Insert button and, from the Process Variable list in the Insert Special Character dialog box that is displayed, double-click the desired item. Repeat this step as many times as desired. (Examples of contextual information you might want to include are the collection plan name and the subgroup number in violation.)



f. If you want to calculate a value and include that value in the e-mail message, click the Insert Equation button and, in the Equation Builder that is displayed, create the desired equation and click OK. (For information on using the Equation Builder, see Equation Builder, Using in WinSPC's Help system.

g. Click OK to close the Trigger Setup dialog box.


7. Click OK in the Test Selection dialog box.



8. Click OK in the Collection Plan setup dialog box.