Join us
Looking for a career where you can make an impact? An environment that reveres ingenuity and creativity? A company that applauds your individualism, new ideas and risk-taking? If so, we want to hear from you. DataNet offers a flexible work environment, competitive salaries and a comprehensive benefit package that includes:
- Health and dental insurance
- Life and AD&D insurance
- Long term care insurance
- 401(k)
- Flex-time
If you meet the criteria and wish to be considered, please
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your resume or fax it to 248.357.4933.
Open Positions
Customer Solutions Engineer
DataNet is looking for a hands-on Customer Solutions Engineer. The position mission is to ensure the success of our customers by providing support, installation, configuration and training assistance for DataNet software applications, and to guide the integration of DataNet software into our customers’ Quality programs.
The individual filling this position must be courteous and capable, have excellent communication skills, proven technical abilities, and a willingness to work with a wide variety of individuals. The person must be self-motivated, and be equally able to work independently or in a team.
A significant amount of domestic travel is possible in this position. Travel schedules vary, but as much as 50% of work time may be spent at customer locations.
Responsibilities
- Conducting on-site installation and system configuration of DataNet applications at customer facilities
- Leading application training sessions to administrators and shop floor personnel at customer facilities
- Interfacing software applications with manufacturing production devices such as CMMs, CNCs and PLCs, as well as with enterprise software such as ERP, MES and HMI systems
- Interpreting customer requirements, defining and designing proposed solutions, drafting functional specifications, coding custom applications and reports and delivering end products to customers in timely fashion
- Providing front-line support for incoming calls and emails and promptly responding to customers regarding application, deployment and integration questions
- Investigating customer incidents and working cross-departmentally to resolve software and/or hardware issues
• Providing sales engineering support as needed
Minimum requirements
- 4-year Computer Science Degree and/or at least two years of professional programming experience
- Proven skills in C, C++, Java, Visual Basic or similar programming language; Windows OS (multiple platforms); database applications (MS SQL or Oracle preferred); networking (multiple communication protocols)
- Excellent verbal and written communication skills
Positions we plan to fill in the near future
Although there are no immediate openings for the positions listed below, we encourage qualified individuals to submit their resume for future consideration.
Sr. Software Sales Executive
The Senior Software Sales Executive is responsible for developing new
business, managing a sales pipeline, and driving sales revenue within
an established solution sales framework. The individual filling this
position must have a successful track record selling enterprise
software to manufacturers and must be equally comfortable interacting
with engineers, IT professionals, and manufacturing executives.
Some specific responsibilities in meeting sales goals include:
- Qualifying prospects by identifying business goals and gaining agreement on solution
- Establishing
rapport with prospects, answering RFIs and conducting product
demonstrations, creating cost/benefit analyses of solution, preparing
quotations, and negotiating to close
- Deepening relationship with key customers to create additional opportunities within current corporate accounts
- Identifying new prospects through research and referral
- Prospecting to develop new business opportunities
- Initiating sales campaigns to targeted databases and other lead sources
- Managing structured sales process with new and existing prospects
- Maintaining accurate forecast of sales pipeline
- Keeping management informed through activity and results reports, analysis, and action plans
- Remaining informed regarding industry trends, market activities, and competitors
Preferred Candidate
- 5+ years professional experience selling enterprise software to manufacturers
- Bachelor’s degree
- Strong written and verbal communication skills
- Positive attitude and self-motivated
- Professional
and technical knowledge through attending educational workshops,
reviewing professional publications, establishing personal networks,
and participating in professional societies
- Background in manufacturing quality a plus
Marketing Communications Specialist
The Marketing Communications Specialist supports projects across all
areas of marketing, including advertising and promotional programs,
public relations, trade shows, internet-based marketing, and software
product marketing. The individual holding this position:
- Participates in the development of plans for product promotion in support of marketing objectives.
- Provides
support in communicating the corporate image through researching,
writing and editing press releases, white papers, internet-based
communications, sales collateral and product marketing plans.
- Oversees
the writing, editing and authenticating of technical and promotional
materials, including success stories, product descriptions, data
sheets, newsletters and brochures.
- Analyzes and interprets data to determine appropriate syntax, style and grammatical usage required for documents.
- Works on the planning, implementation, development and communication of new marketing programs.
- Assists
with the development and execution of marketing research, tactical lead
generation programs and marketing metrics reporting.
- Coordinates/manages internet marketing activities and is responsible for maintaining and enhancing company website.
- Manages print production activities.
- Coordinate
logistics for events and trade shows, including registration and
attendee tracking, presentation and materials and pre- and post-event
promotions. Coordinates exhibit set-up, equipment and other related
requirements.
- Procures and coordinates vendor services.
Requirements:
- 3-5 years experience in software or technical services B2B marketing
- Bachelor’s degree in communications, journalism or related field
- Strong copy editing and writing skills (portfolio required)
- Demonstrated experience supporting a variety of marketing communications projects
- Interpersonal skills
- Ability to understand and communicate technical concepts
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